Can anyone tell me how do i have a live chat on a computer or is there only live chat on mobiles. Optus has selected 7 assist to improve its customer chat experience 7 assist is the first live chat solution that combines prediction and real-time decisioning with big data analytics based on 7’s powerful predictive experience platform, which delivers an improved customer experience . Support for your optus device or service can be found in the my optus app access our customer forum, yes crowd or chat with our livechat team. I have a optus zte portable wifi modern that can rec text, internet etc, but stopped recsms/ text, many resets swaps trouble shooting later,rang optus customer care only to find that both the supervisor and his staff were incompetent and after 1 hr on the live chat could not resolve issue. Optus customer service via phone number, email address, form, chat and 1-800 tollfree number and see optus investment, funding, and acquisitions.
Rachel was the face of optus chat for 2014 skip navigation setting up your austraian optus prepaid sim 6 easy ways to improve customer service with live chat | two minute tuesdays . Customer service is dead, at least at optus note the optus representative clearly states “we are not a live chat service” dead optus customer service . Contact optus customer service by using the telephone number below optus is the second largest telecommunications provider in australia, after telstra it operates wholesale and retail services both directly to the public (through its yes optus brand) and to other companies.
Optus call centre live chat – unforgettable experience posted on november 15, 2015 by advocates for social & human justice (ashj) most of us have had at one time or another needed to contact a call centre of some sort. Optus introduced the live chat service - developed by an organisation called 7 - in 2012 the telco previously launched a live chat service by liveperson in 2010, and optus still uses that platform for customer support. 7 today announced lenovo and optus have selected 7 assist, the first live chat solution that combines prediction and real-time decisioning with big data analytics 7 assist has now . Optus chat support.
Optus customer service provides live chat option, with employees 24/7 you can ask all kinds of questions and ask for fixing your problems you can get answers to all . Not sure if this belongs here or in the mobile phone forum, since i am not sure they answer broadband queries as well i was looking for information on the optu. Optus - worst customer service ever today then i live chat with optus to get help on activation and was told this sim card is invalid, then i was requested to .
Having said all of this i do like their online chat which was efficient albeit painfully slow this lis why a score optus customer service a 2 rather than a 0 (if i had the ootion to give a 0). Optus has been using 7 assist, which is a smart chat platform, to help chat agents give personalized service to consumers consumers have become used to optus' helpful service through chat on . Optus customer service top new controversial old random q&a live and you can't even back out of the support chat temporarily in the my optus app to go get the . Chat with optus - faults, see advice from other customers how to live message with optus - faults if instant messaging with them is slow or unhelpful.
Optus optus servicenet call customer support technical queries if you need to contact customer support by phone for a technical query, it would be helpful if you . Australian telecommunications provider optus has selected consumer experience company which offers software services 7's assist, the live chat service that combines prediction and real-time . Optus - mobile phones, broadband internet, tv, home phone optusintelliresponsecom support for your optus device or service can be found in the my optus app access our customer forum, yes crowd or chat with our livechat team.
Optus prepaid sim card you need to contact optus customer service via live chat or phone call before activating a plan if you want to change your plan. All customer service number [1-800 toll free support] site provides information about all customer service number of brands customer care number, customer phone number 1-800 , customer support number via email, live chat.
We would like to show you a description here but the site won’t allow us. You can also visit their website where optus staff are available for a live chat service optus contact numbers for sales enquiries or to speak directly to the sales team, call 1800 780 219. Optus customer service singtel optus pty limited is one of the largest telecommunications company in australia right now it is ranked in top two among other telco companies.